You.com — privacy & data policy

Provider: You.com. PromptPrivacy score: 51/100. Last verified August 26, 2026.

What happens to your data?

You.com collects registration details, device telemetry, search queries, and prompt content to power its AI search engine. Prompts and documents are shared with third-party LLM providers (including OpenAI, Anthropic, and Google) to generate responses. On free tiers, de-identified chat queries and telemetry are used to deliver targeted advertisements, whereas paid and enterprise users are excluded from ad tracking.

Does it train on your data?

Personal data collected through connected third-party services (such as DropBox, Google Drive, or Microsoft SharePoint) is explicitly not used to develop, improve, or train third-party AI/ML models. However, You.com uses general user telemetry and interactions internally to improve services, debug issues, and develop new features.

Can you opt out?

Users can opt out of promotional emails via unsubscribe links, disable push notifications and location sharing through device settings, and manage cookies via browser tools. Opting out of data processing or requesting data deletion must be submitted via email to privacy support.

Data retention

You.com retains collected personal information for as long as determined reasonably necessary to deliver the services, resolve disputes, maintain safety, and comply with legal obligations. Even upon account deletion requests, certain data may be retained for legitimate business needs or pending legal claims.

Encryption & security

All communications and websites are encrypted in transit using Transport Layer Security (TLS). The service relies on electronic and physical security measures provided by hosting and infrastructure partners such as AWS and Google, though specific at-rest encryption standards or third-party certifications are not stated.

Is it safe for work?

Paid and Enterprise tiers offer stronger privacy protections because enterprise Master Services Agreements supersede standard terms and paid accounts are excluded from advertising data collection. However, free accounts are subject to ad-based data processing, and the policy strictly warns all users not to input sensitive personal, financial, health, or regulatory-protected data (such as HIPAA or GDPR data) into prompts.

Source policy: https://you.com/legal/privacy