You.com — privacy & data policy

Provider: You.com. PromptPrivacy score: 68/100. Last verified November 01, 2026.

What happens to your data?

You.com processes your prompts, uploaded files, and account information to answer queries and provide AI productivity tools, routing inputs to partner LLM providers under contracts that prohibit model training. While paid and enterprise plans are shielded from ad tracking, free consumer accounts may have device and usage data shared with advertisers or third parties under data broker practices. Users can request account deletion and exercise regional privacy rights via support channels.

Does it train on your data?

Does not train on your content. You.com does not use the text of prompts, uploaded files, or generated outputs to train or fine-tune its models. Furthermore, its contracts with underlying third-party AI model providers (such as OpenAI, Anthropic, and Google) explicitly prohibit them from training models on user data unless the user separately opts in.

Can you opt out?

Not applicable. You.com does not use user content to train its models by default, and third-party model providers are contractually prohibited from doing so.

Data retention

Account information is kept as long as the account is active. Prompts, files, and usage data are retained for as long as necessary to provide and secure the service, unless subject to legal retention obligations or a deletion request. Enterprise and paid tiers can configure custom retention schedules, including Zero Data Retention.

Encryption & security

Communications and websites are secured using Transport Layer Security (TLS) encryption, and data is protected by encryption at rest as part of a formal written information security program. The service relies on enterprise cloud infrastructure such as AWS, Google, and Stripe.

Is it safe for work?

The free consumer tier is not recommended for sensitive business use due to advertising tracking and the company's status as a registered data broker. However, the Enterprise and Paid plans are suitable for professional environments because they exclude users from advertising data sales, allow Master Services Agreements to supersede standard terms, and support Zero Data Retention configurations, provided users do not enter prohibited sensitive data (such as HIPAA-regulated health records).

Source policy: https://you.com/legal/privacy