Udio — privacy & data policy

Provider: Udio. PromptPrivacy score: 42/100. Last verified August 26, 2026.

What happens to your data?

When you use Udio, the service collects your account details, device information, usage metrics, and communications to provide and improve the platform. Your information is shared with service providers like hosting vendors and payment processors (Stripe), as well as third-party advertising networks for targeted advertising. You can request to access, correct, or delete your personal information by contacting Udio support.

Does it train on your data?

The policy does not explicitly mention AI or machine learning model training on user prompts or generated content. It does disclose using collected data for 'improving the Services, including testing, research, internal analytics and product development,' and utilizing de-identified or aggregated data for service development.

Can you opt out?

Yes, users can opt out of targeted advertising and tracking cookies using the Cookie Settings link on the website or through Global Privacy Control signals. Requests to opt out of data sales/shares or to delete personal data can be submitted by emailing support@udio.com.

Data retention

Udio retains personal data for as long as necessary to deliver services or fulfill commercial and business purposes. Specifically, profile and credential data are kept for as long as an account remains active, payment data is retained to process transactions, and device/IP data is kept as needed for system operation. Data may also be retained longer for legal compliance, dispute resolution, or in anonymized/aggregated form.

Encryption & security

Specific encryption protocols (such as TLS in transit or AES at rest) and compliance certifications (such as SOC 2 or ISO 27001) are not specified. Udio states that it implements appropriate physical, technical, organizational, and administrative security measures, while noting that no transmission or storage method is completely secure.

Is it safe for work?

Exercise caution when using Udio for proprietary or confidential business projects. The policy allows data sharing with advertising partners, lacks explicit clarification regarding AI model training on user inputs, and does not specify enterprise-grade security certifications or encryption standards.

Source policy: https://www.udio.com/privacy-policy