Slack AI Agents — privacy & data policy

Provider: Salesforce. PromptPrivacy score: 69/100. Last verified July 26, 2026.

What happens to your data?

Your data is primarily controlled by your employer (the Customer), who determines how it is stored, shared, and deleted. Slack processes this data to provide the service and may share it with third-party service providers, affiliates, or as required by law.

Does it train on your data?

Not specified

Can you opt out?

Yes, for marketing communications and certain sharing activities. You can object to processing based on legitimate interests by contacting Slack.

Data retention

Customer Data is retained in accordance with Customer instructions and applicable law. Other Information is retained as long as necessary for the purposes described, such as providing services, audits, and legal compliance.

Encryption & security

Slack states they work to protect information using current technology and have received internationally recognized security certifications.

Is it safe for work?

Yes, the policy is designed for enterprise environments, providing clear distinctions between the Customer (controller) and Slack (processor), with robust administrative controls.

Source policy: https://slack.com/trust/privacy/privacy-policy