Scite — privacy & data policy

Provider: Scite. PromptPrivacy score: 48/100. Last verified August 26, 2026.

What happens to your data?

Research Solutions collects contact details, device identifiers, billing data, and browsing activity to provide services and manage accounts. This data is shared with corporate subsidiaries and service providers under contractual limits, and is not sold. Personal data is processed in the United States and retained for as long as needed for operational and legal compliance.

Does it train on your data?

Not specified. The policy does not mention AI model training, fine-tuning, or the use of customer inputs/queries for machine learning.

Can you opt out?

Users can opt out of marketing emails using the unsubscribe link provided in messages or by contacting support. Analytics tracking can be opted out via third-party tools (Google Analytics opt-out and Lucky Orange). Residents in applicable jurisdictions (like the EU, UK, and California) can request deletion, access, or restriction of their personal information by emailing customer support.

Data retention

Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, as needed for legal, compliance, tax, employment, and litigation requirements, or as otherwise permitted by law.

Encryption & security

The policy states that reasonable technical and organizational measures are implemented to protect personal information from loss, misuse, alteration, or unintentional destruction. Specific encryption protocols (such as TLS or AES) and third-party security certifications are not specified.

Is it safe for work?

The policy outlines standard business and enterprise privacy practices, confirming that personal data is not sold and sharing is limited to authorized service providers. However, it does not explicitly address how user-submitted research documents or queries are handled in the context of AI processing.

Source policy: https://www.researchsolutions.com/privacy-policy