Runway — privacy & data policy

Provider: Runway. PromptPrivacy score: 47/100. Last verified August 26, 2026.

What happens to your data?

Runway collects account credentials, usage activity, device details, and uploaded media to operate the platform and develop new features. Information is shared with cloud infrastructure providers, payment processors, and analytics/advertising partners. Enterprise data is handled under separate customer contracts.

Does it train on your data?

The policy does not explicitly mention AI model training by name, but it reserves the right to use user information to analyze usage, improve services, conduct research, and develop new products. Biometric data submitted for video/audio generation is restricted to providing the requested service.

Can you opt out?

Users can opt out of marketing emails through unsubscribe links and opt out of third-party targeted advertising disclosures via the 'Your Privacy Choices' website link or Global Privacy Control signals. Additional data subject rights requests can be submitted by emailing privacy@runwayml.com.

Data retention

Information is retained for as long as necessary to deliver services and fulfill legitimate business needs, such as safety, legal compliance, and dispute resolution. Biometric data, such as face scans and voiceprints, is retained until the initial purpose is satisfied or for up to three years from the last interaction.

Encryption & security

Runway states that it implements technical, organizational, and physical safeguards to protect information, but the policy does not explicitly detail encryption protocols (such as TLS or AES-256) or third-party security audits.

Is it safe for work?

Use caution with sensitive proprietary data on standard consumer accounts, as data and user content may be used for service improvement and shared with analytics and advertising partners. Organizations handling sensitive data should use Runway Enterprise agreements, which are governed by dedicated customer terms.

Source policy: https://runwayml.com/privacy-policy/