Qwen — privacy & data policy

Provider: Alibaba. PromptPrivacy score: 43/100. Last verified August 26, 2026.

What happens to your data?

When you use Qwen Studio, Alibaba collects your account details, prompts, uploaded media, and telemetry data. This data is stored and processed primarily in Singapore and Mainland China, and may be shared with group affiliates and service providers. De-identified content and user feedback are used to train and improve AI models.

Does it train on your data?

Alibaba uses de-identified user content (including prompts and file uploads) as well as user feedback (such as rating outputs) to train and improve the accuracy, performance, and quality of its AI models, relying on legitimate interests as the lawful basis.

Can you opt out?

You can exercise statutory data rights such as objecting to processing, restricting use, or withdrawing consent through account settings or by emailing DPO_qwenlm-intl@service.alibaba.com. However, the policy does not describe a direct, self-serve toggle specifically to opt out of AI training.

Data retention

Alibaba retains personal data for as long as there is an ongoing legitimate need, such as providing services, fulfilling agreements, or complying with legal, tax, and accounting requirements. When no longer needed, data is securely deleted or anonymized.

Encryption & security

The policy specifies that personal data is encrypted both in transit and at rest. Alibaba also implements an Information Security Programme aligned with standard industry frameworks, advance malware protections, vulnerability management, and access controls.

Is it safe for work?

Caution is advised when handling confidential business or proprietary data. User prompts and uploaded files may be de-identified and used to train AI models, data is accessible to entities in Singapore and Mainland China, and the policy lacks specific enterprise-grade data isolation or zero-retention commitments.

Source policy: https://qwen.ai/privacypolicy