Perplexity — privacy & data policy

Provider: Perplexity. PromptPrivacy score: 65/100. Last verified May 03, 2026.

What happens to your data?

Perplexity collects your account details, payment info, and the prompts you type to provide their service and improve their AI models. They may share this information with service providers and business partners, but they explicitly promise not to use synced email or calendar data for training their AI.

Does it train on your data?

The policy states that user input/output is used to provide and improve services (including AI models), but explicitly excludes Email Service Information (Gmail/Calendar sync) from being used to train or improve AI models.

Can you opt out?

Yes, users can opt-out of specific tracking technologies like Google Analytics and manage cookie preferences, though the policy notes that some features may not function correctly if these are blocked.

Data retention

Not specified

Encryption & security

Not specified

Is it safe for work?

Use with caution; while the policy distinguishes between consumer and enterprise services, standard user accounts allow data usage for model improvement unless specific enterprise terms apply.

Source policy: https://www.perplexity.ai/hub/legal/privacy-policy