Loom AI — privacy & data policy

Provider: Atlassian. PromptPrivacy score: 69/100. Last verified July 26, 2026.

What happens to your data?

Your data is protected by industry-standard encryption and strict access controls, including role-based access and multi-factor authentication. Atlassian uses third-party cloud providers to host data and maintains formal policies for data integrity, segregation, and secure disposal.

Does it train on your data?

Not specified

Can you opt out?

Not specified in the provided text, though the policy references a Data Processing Addendum and data subject rights to delete personal data.

Data retention

Not specified

Encryption & security

Customer Data is encrypted at rest using AES-256 and in transit using TLS 1.2+ with Perfect Forward Secrecy (PFS). Atlassian maintains certifications including ISO 27001 and SOC 2.

Is it safe for work?

Yes, the policy outlines a robust enterprise-grade security framework including ISO 27001/SOC 2 compliance, Zero Trust architecture, and formal incident response procedures.

Source policy: https://www.loom.com/security