Kimi — privacy & data policy
Provider: Moonshot AI. PromptPrivacy score: 40/100. Last verified August 26, 2026.
What happens to your data?
Moonshot AI collects your account details, usage logs, and user content (prompts, uploads, and generated outputs) and stores them on servers in Singapore. This data is shared with various service providers to operate the platform and is used by default to train and improve AI models.
Does it train on your data?
User content (including prompts, files, audios, images, and videos) as well as usage logs are used to train, refine, and optimize Moonshot AI's underlying machine learning models and algorithms.
Can you opt out?
Users have standard data subject rights to access, rectify, restrict, or delete personal data via account settings or email. However, there is no direct self-serve mechanism to opt out specifically from AI model training while continuing to use the service.
Data retention
Personal data is retained as long as necessary to fulfill service delivery, improvements, dispute resolution, and legal obligations. User input, account information, and payment records are kept while the user's account remains active.
Encryption & security
Moonshot AI applies industry-standard encryption algorithms to protect personal data, along with server security patching, backups across physical locations, employee access limitations, and data breach monitoring. Specific standards (such as SOC 2 or ISO 27001) are not specified.
Is it safe for work?
Caution is recommended for business use with confidential or proprietary information. User inputs and uploaded files are retained and used for AI model training by default, data is stored on servers in Singapore, and no enterprise-grade data isolation or compliance certifications are documented in this policy.
Source policy: https://platform.moonshot.ai/docs/agreement/userprivacy