Gong — privacy & data policy

Provider: Gong.io. PromptPrivacy score: 57/100. Last verified July 26, 2026.

What happens to your data?

Gong collects your business-related data to provide, improve, and personalize their services, including using AI and machine learning. Your data may be shared with service providers, business partners, or as required by law, and is stored in various global locations.

Does it train on your data?

Not specified; the policy mentions the utilization and optimization of Artificial Intelligence and Machine Learning capabilities to improve services, but does not explicitly state whether user inputs are used for model training.

Can you opt out?

Yes. You can opt out of promotional communications via unsubscribe links, manage cookie preferences via the 'Your Privacy Choices' link, and exercise data rights by contacting the DPO.

Data retention

Retained for as long as reasonably necessary to maintain the relationship, provide services, comply with legal/contractual obligations, or protect against potential disputes.

Encryption & security

The policy states they implement systems and procedures to secure personal data but does not provide specific technical details on encryption standards or certifications.

Is it safe for work?

Yes, the service is explicitly designed for business use and includes enterprise-grade features like Data Processing Addendums, DPO oversight, and compliance with international data frameworks.

Source policy: https://www.gong.io/privacy-policy