Glean — privacy & data policy

Provider: Glean. PromptPrivacy score: 44/100. Last verified August 26, 2026.

What happens to your data?

When you interact with Glean's websites or business operations, your personal and usage details are collected to manage accounts, provide support, and facilitate marketing. Your data may be shared with corporate affiliates, service providers, and business partners, but Glean does not sell personal information.

Does it train on your data?

Not specified. This statement applies to website and business operations and does not cover AI model training or product-level data processing.

Can you opt out?

Yes, individuals can opt out of third-party marketing communications and exercise legal rights to access, correct, delete, or limit data processing by emailing privacy@glean.com.

Data retention

Glean retains personal information for as long as needed to achieve legitimate business purposes, fulfill accounting or legal duties, resolve disputes, and enforce contractual agreements.

Encryption & security

The policy states that physical, administrative, and technical safeguards are maintained to protect personal information, but it does not specify specific encryption algorithms, transmission protocols (like TLS), or independent certifications.

Is it safe for work?

This document specifically covers Glean's website and marketing operations and explicitly does not apply to its enterprise product solutions. For workplace product deployments, enterprises should consult their direct customer agreement and Data Processing Addendum (DPA).

Source policy: https://www.glean.com/privacy