Fathom — privacy & data policy

Provider: Fathom Video. PromptPrivacy score: 69/100. Last verified August 26, 2026.

What happens to your data?

Fathom processes your calendar and meeting audio, video, and notes to provide transcription, summarization, and meeting assistant services. Your de-identified data may be used to train Fathom's internal AI models unless you opt out in your settings, but third-party AI model providers are forbidden from training on your content. Fathom does not sell your meeting content and shares it only with service providers required to run the platform.

Does it train on your data?

Fathom may use de-identified data derived from meeting content to train, improve, and customize its internal AI models depending on account settings. Users can opt out of this training in their account settings. Furthermore, Fathom explicitly prohibits third-party AI partners (such as OpenAI, Anthropic, or Google) from using customer personal information or meeting content to train their AI models.

Can you opt out?

Yes. Users can opt out of having their de-identified meeting data used to train in-house AI models directly in their account settings. Users can also opt out of promotional emails, targeted advertising trackers, and exercise statutory opt-out rights under privacy regulations.

Data retention

Fathom stores personal information for as long as necessary to fulfill the purposes outlined in the policy or to satisfy legal and regulatory obligations. When an account deletion is requested via settings, Fathom uses commercially reasonable efforts to permanently delete recordings and personal information within 30 days, unless retention is legally required (in which case data is pseudonymized).

Encryption & security

The policy states that Fathom employs reasonable physical, technical, organizational, and electronic safeguards to protect information. However, specific encryption protocols (e.g., TLS in transit, AES-256 at rest) or specific security certifications (e.g., SOC 2, ISO 27001) are not detailed in the policy text.

Is it safe for work?

Yes, for business use with appropriate configuration. Fathom provides Team, Business, and Enterprise accounts governed by a Data Processing Agreement (DPA) where Fathom acts as a data processor. Third-party AI providers (such as OpenAI, Anthropic, and Google) are explicitly prohibited from training on meeting data, and internal model training can be opted out of in account settings. Organizations should ensure they obtain participant consent before recording meetings.

Source policy: https://fathom.video/privacy