ElevenLabs — privacy & data policy

Provider: ElevenLabs. PromptPrivacy score: 62/100. Last verified November 01, 2026.

What happens to your data?

ElevenLabs processes your account details and uploaded inputs (such as voice recordings and text) to generate synthetic voice outputs and verify your identity. Your content is used by default to train and refine AI audio models unless you opt out in your settings. Data is also shared with third-party vendors for service operations and with advertising partners for targeted marketing.

Does it train on your data?

Trains on your content by default, with an opt-out. ElevenLabs uses personal information—including inputs, outputs, and voice data—to research, build, train, and improve its AI models, but allows users to disable training via their account settings.

Can you opt out?

Yes. Users can opt out of having their personal information used for model training by navigating to the 'Data use' menu in the 'Terms and Privacy' section of their ElevenLabs account.

Data retention

ElevenLabs retains general personal information for as long as needed to fulfill the purposes for which it was collected, such as maintaining an active account, or as required by law. Data generated about your voice is retained for up to 3 years after your last interaction with the service, after which information is securely deleted or de-identified.

Encryption & security

Not specified.

Is it safe for work?

Caution is recommended for sensitive or proprietary workplace data under the standard terms, as user prompts and voice data are used to train AI models by default and the policy does not detail encryption practices. However, organizations utilizing ElevenLabs under dedicated business contracts are governed by separate agreements where ElevenLabs serves as a data processor.

Source policy: https://elevenlabs.io/privacy