ElevenLabs — privacy & data policy

Provider: ElevenLabs. PromptPrivacy score: 70/100. Last verified July 26, 2026.

What happens to your data?

ElevenLabs processes your input, audio, and voice data to provide their services and improve their AI models. Your data may be shared with affiliates, service providers, and other users if you choose to share your voice model in their library.

Does it train on your data?

ElevenLabs uses user data to research, develop, train, and improve AI models. Users can opt out of this training via the 'Data use' menu in their account settings.

Can you opt out?

Yes, users can opt out of training via account settings, opt out of marketing via email links or forms, and use browser settings or GPC signals for cookies.

Data retention

Data is kept as long as necessary for the purposes for which it is processed. Voice data is not kept longer than 3 years after the last interaction, except as required by law.

Encryption & security

The policy mentions implementing reasonable security measures and refers to a compliance page for audit certifications, but does not explicitly detail encryption standards like TLS or at-rest encryption.

Is it safe for work?

Generally safe, as they provide a Data Processing Addendum for enterprise customers and have specific compliance documentation, though users should review the DPA for their specific business needs.

Source policy: https://elevenlabs.io/privacy