Deepgram — privacy & data policy

Provider: Deepgram. PromptPrivacy score: 52/100. Last verified July 26, 2026.

What happens to your data?

Deepgram collects personal information for account administration, marketing, and service improvement. For business customers, Deepgram acts as a service provider or processor, handling data only under the customer's instructions.

Does it train on your data?

Not specified.

Can you opt out?

Yes, you can opt out of marketing emails via an unsubscribe link and manage cookie preferences through browser settings.

Data retention

Not specified for personal information; Customer Data is retained according to the agreement with the business customer.

Encryption & security

The policy mentions implementing appropriate technical and organizational measures to protect personal data, but does not specify encryption standards or certifications.

Is it safe for work?

Yes, the service provides specific contractual frameworks (DPA, GDPR, CCPA) for business customers, making it suitable for enterprise use.

Source policy: https://deepgram.com/privacy