Copy.ai — privacy & data policy

Provider: Copy.ai. PromptPrivacy score: 44/100. Last verified July 26, 2026.

What happens to your data?

Copy.ai collects your account information and content you provide to operate their services and improve their products. They share this data with service providers, affiliates, and advertising partners, and may transfer it internationally to countries like the U.S.

Does it train on your data?

Not specified. The policy does not explicitly state whether user inputs are used for model training, though it mentions collecting 'Content' (prompts/files) and using it for 'research and development'.

Can you opt out?

Yes, you can opt-out of marketing emails via an unsubscribe link and manage cookie preferences via their website. You can also request deletion of your data by contacting legal@copy.ai.

Data retention

Retained for different periods depending on the purpose of processing, legitimate business needs, and legal requirements. No specific timeframes are provided.

Encryption & security

The policy states they implement 'technical and organizational measures' and 'industry standard security' but does not name specific encryption standards or certifications like SOC 2 or ISO 27001.

Is it safe for work?

Use with caution. While the policy mentions compliance with GDPR and DPF, it lacks specific enterprise-grade security certifications and does not explicitly guarantee that user content is excluded from model training.

Source policy: https://www.copy.ai/privacy-policy