Copy.ai — privacy & data policy

Provider: Copy.ai. PromptPrivacy score: 37/100. Last verified August 26, 2026.

What happens to your data?

Copy.ai collects your prompts, uploaded files, account credentials, and website usage data to operate, secure, and improve its generative AI tools. Your personal details and browsing data may be shared with service vendors, company affiliates, and third-party advertising partners. Your data is retained for the duration of your account activity unless you request deletion.

Does it train on your data?

The policy specifies that user prompts, uploaded files, and feedback (defined as 'Content') may be processed under the company's legitimate interests to develop, upgrade, enhance, and improve products and services. A dedicated opt-out mechanism specifically for AI model training is not provided.

Can you opt out?

You can opt out of promotional emails via unsubscribe links and manage interest-based tracking via cookie settings. For substantive data processing and deletion opt-outs, eligible users must send a manual verification request to legal@copy.ai.

Data retention

Copy.ai retains personal data for as long as you use the Services, based on legitimate business needs and legal compliance requirements. Contact details and personal data are held until you submit a deletion request or until the company no longer needs to process the information.

Encryption & security

Copy.ai states that it employs physical, technical, and organizational controls to safeguard personal data against unauthorized access, loss, or alteration to provide industry-standard security. However, specific protocols (such as TLS or AES encryption) and security certifications (such as SOC 2 or ISO) are not mentioned.

Is it safe for work?

Use caution with proprietary or sensitive enterprise information on standard self-serve tiers, as user content can be utilized for product development and data is shared with analytics and advertising networks. Enterprise customers should ensure they operate under a separate business agreement, as business offering content is excluded from this general policy.

Source policy: https://www.copy.ai/privacy-policy