Copy.ai — privacy & data policy

Provider: Copy.ai. PromptPrivacy score: 38/100. Last verified November 01, 2026.

What happens to your data?

Copy.ai collects your account details, prompts, uploaded files, and usage analytics to operate and improve its platform. Your data is shared with cloud infrastructure vendors, third-party analytics services, and advertising partners. Information is stored for as long as your account remains active or as required by law.

Does it train on your data?

Not specified. The privacy policy does not state whether user content, prompts, or uploads are used to train AI models, though it mentions processing content for general service improvement and product development.

Can you opt out?

Not specified. The policy does not mention AI model training on user inputs or provide an opt-out mechanism for it.

Data retention

Copy.ai keeps user data for as long as you continue using the services and as needed for legitimate business needs or legal compliance. De-identified and aggregated data is retained indefinitely, and no specific timeframes are given for deleting standard user content.

Encryption & security

The policy mentions general physical, technical, and organizational security controls to provide industry-standard protection, but it does not specify cryptographic standards such as TLS or AES, nor does it list certifications like SOC 2 or ISO 27001.

Is it safe for work?

Use caution with sensitive corporate information under the standard terms. This privacy policy explicitly excludes business offering customer content, provides indefinite data retention, and lacks specified encryption standards or model training assurances. Organizations should execute an enterprise agreement or Data Processing Addendum (DPA) before processing sensitive data.

Source policy: https://www.copy.ai/privacy-policy