Asana AI — privacy & data policy

Provider: Asana. PromptPrivacy score: 51/100. Last verified July 26, 2026.

What happens to your data?

Asana processes your data to provide work management services and improve their AI features. While they use metadata to train their own machine learning models, they prohibit third-party AI partners from using your data for training.

Does it train on your data?

Asana uses metadata related to domain usage to train machine learning models for features in your domain and other domains. Third-party LLM providers are contractually prohibited from using customer data to train their models.

Can you opt out?

Yes, admins can adjust AI preferences in the admin console, and users can exercise privacy rights or opt out of marketing and certain tracking via provided forms and settings.

Data retention

Retained for the period necessary to fulfill the purposes outlined in the Privacy Statement, to make products and services available, or as instructed by the user, unless a longer period is required by law.

Encryption & security

Asana uses technical and organizational measures to protect information, but specific encryption standards (like AES-256 or TLS versions) are not explicitly detailed in the provided text.

Is it safe for work?

Yes, the service provides robust enterprise controls, including admin management, DPA availability, and contractual prohibitions against third-party AI training, making it suitable for business use.

Source policy: https://asana.com/terms/privacy-statement