Abridge — privacy & data policy

Provider: Abridge. PromptPrivacy score: 49/100. Last verified August 26, 2026.

What happens to your data?

Abridge collects personal, professional, and browsing information when you visit their website, register for accounts, or communicate with them. This information is used for operations, research, product improvement, customer support, and interest-based marketing. Clinical content uploaded by healthcare customers is treated separately as Customer Data under dedicated agreements.

Does it train on your data?

Not specified. The policy does not state whether or how user data is utilized for training AI models.

Can you opt out?

Yes. Users can opt out of marketing emails, manage tracking and cookie settings via website cookie preferences or Global Privacy Control (GPC), and submit requests to opt out of the sale or sharing of data for targeted advertising.

Data retention

Personal data is kept for as long as needed to fulfill legitimate business needs, such as complying with legal, tax, accounting, or contractual requirements. When no longer required, data is permanently deleted, anonymized, or securely stored in backup archives until deletion is possible.

Encryption & security

The policy states that administrative, physical, and technical safeguards are maintained to protect personal information, but it does not disclose specific encryption protocols (such as TLS or AES) or third-party security certifications.

Is it safe for work?

Yes, for healthcare and enterprise environments, provided that business users execute an enterprise agreement and Business Associate Agreement (BAA) to govern Customer Data and PHI handling.

Source policy: https://www.abridge.com/privacy-policy